How do I change my password?

There are a few ways to reset your parent or educator password on Epic. Here's how:

If you know your current password but need to reset it:

To change your password on the website version of Epic:

  1. Switch to the parent or teacher Dashboard 
  2. Select the 'Account Settings' link on your Dashboard
  3. Near the 'Password' field, click the pencil to edit (You will need to reenter your current password)
  4. Enter your new password in the appropriate field and click 'Save Password'! 

To change your password on the mobile app version of Epic (iOS or Android):

  1. Switch to the parent or teacher profile
  2. Tap on the Settings button (gear icon)
  3. Next to the 'Epic Account' subheading, tap on 'Manage' 
  4. Nearest 'Password', tap 'Change'
  5. Make your edits (You will need to reenter your current password) > Save!

If you do not know your current password and need to reset it:

I forgot my password. What should I do? Click here.

Please be sure to add mandrillapp.com to your email whitelist to prevent the password reset email from being filtered into your Spam folder.

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