How to Cancel via the Apple App Store

iOS / Apple App Store Subscription

If you are subscribed through Apple, subscriptions and payments are managed by Apple directly. Apple does not allow us to cancel or refund subscriptions made through Apple/iTunes.

You can cancel your Epic subscription under subscriptions via your Apple device.

Cancel a subscription on your iPhone

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.

    Apple Account settings in the Settings app on iPhone.

  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.

If you can't find the subscription that you want to cancel

  1. Search your email for the words "receipt from Apple" or "invoice from Apple".
  2. On the receipt for the subscription, check which Apple Account was used.

Email receipt from Apple. The Apple Account associated with the purchase is shown with billing information.
 

Click for instructions on how to request a refund: To request a refund for iTunes App Store purchases

If you are unable to complete the cancel or request a refund for your subscription please contact Apple directly at Apple Support.

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