How to cancel via the Google Play Store

If you are subscribed through Google Play, subscriptions and payments are managed by Google Play. 

Cancel a subscription on the Google Play app via your device

For this same video with audio descriptions: Cancel, pause, or change a subscription.
Important: When you uninstall the app, your subscription won't cancel.
  1. On your Android device, go to subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the instructions.

Cancel a subscription on play.google.com via the web

Cancel a subscription on play.google.com.

Important: When you uninstall an app, your subscription won’t cancel.

  1. On your computer, go to subscriptions in Google Play.
  2. For the subscription you want to cancel, click Manage
  3. Click Cancel subscription.
  4. Within the confirmation pop-up, select a reason.
  5. Click Continue.

Click for instructions on how to refund: To request a refund from Google Play

Note: You must be signed in with the account that you used to subscribe to Epic. If you are unable to complete the cancel or request a refund for your subscription please contact Google Play support for further assistance.

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